Research & testing
UX research: decisions based on real usage
We observe how people actually use your website and turn that into concrete improvements.
Free initial callReply within 24 hours · no obligation
Instead of opinions in meetings we collect evidence: moderated usability tests, interviews, analysis of usage data, heatmaps and recordings. Every finding is rated by severity and effort and paired with a concrete action. You know which five changes will have the biggest effect before you invest in implementation.
Scope of services
What this service includes
- Research plan and participant recruitment
- Moderated usability tests with recordings
- Interviews and surveys
- Analysis of analytics, heatmaps and site search
- Findings list with priority and recommended action
- Presentation of results to your team
Who it is for
A good fit if
- Websites with high bounce rates
- Shops with drop-offs during checkout
- Teams that need certainty before a relaunch
Frequently asked questions
Clarity before you start
- How many test participants are needed?
- Five to eight people per audience reveal the majority of usability problems.
- Do you test existing pages too?
- Yes, and prototypes before implementation as well.
- What do we receive?
- A prioritised findings list with concrete actions and video evidence.
Let’s make it happen
Let's talk about your project.
Whether it's a new website, AI in marketing, or a full relaunch, we listen and deliver a clear path forward.
- Reply within 24 hours
- Free and non-binding
- A concrete proposal instead of a sales pitch